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Frequently Asked Questions

Get Started Today

Join the SoundShop community and let's make something beautiful together. Your favorite artist' sounds are just a click away.

SoundShop Loyalty Program

Earn ToneTokens and turn them into rewards

  1. Sign Up

    Sign up as a member to start enjoying the loyalty program

  2. Earn ToneTokens

    Earn ToneTokens by creating an account and by placing orders.

  3. Redeem Rewards

    Redeem ToneTokens for various discounts.

VIP Status Tiers

Reach new tiers as you earn more ToneTokens.

  1. Member

    0 total earned ToneTokens required

    Earn ToneTokens

    • Order a plan

      Get 1 ToneTokens for every $1 spent

    • Purchase a product

      Get 6 ToneTokens for every $1 spent

    • Sign up to the site

      Get 50 ToneTokens

    Redeem Rewards

    • Redeem ToneTokens for a discount

      100 ToneTokens = $1 discount

    • 5% off your next order

      250 ToneTokens = 5% off for all store products

  2. Silver Member

    500 total earned ToneTokens required

    Earn ToneTokens

    • Purchase a product

      Get 7 ToneTokens for every $1 spent

    • Reach Silver Member Status

      Get 100 ToneTokens

    • Sign up to the site

      Get 50 ToneTokens

    Redeem Rewards

    • Redeem ToneTokens for a discount

      100 ToneTokens = $1 discount

    • 5% off your next order

      250 ToneTokens = 5% off for all store products

    • 10% off your next order

      500 ToneTokens = 10% off for all store products

  3. Gold Member

    1,500 total earned ToneTokens required

    Earn ToneTokens

    • Purchase a product

      Get 8 ToneTokens for every $1 spent

    • Reach Gold Member Status

      Get 250 ToneTokens

    • Sign up to the site

      Get 50 ToneTokens

    Redeem Rewards

    • Redeem ToneTokens for a discount

      100 ToneTokens = $1 discount

    • 5% off your next order

      250 ToneTokens = 5% off for all store products

    • 10% off your next order

      500 ToneTokens = 10% off for all store products

    • 25% off your next order

      1,000 ToneTokens = 25% off for all store products

  4. Diamond Member

    3,000 total earned ToneTokens required

    Earn ToneTokens

    • Purchase a product

      Get 10 ToneTokens for every $1 spent

    • Reach Diamond Member Status

      Get 500 ToneTokens

    • Sign up to the site

      Get 50 ToneTokens

    Redeem Rewards

    • Redeem ToneTokens for a discount

      100 ToneTokens = $1 discount

    • 5% off your next order

      250 ToneTokens = 5% off for all store products

    • 10% off your next order

      500 ToneTokens = 10% off for all store products

    • 25% off your next order

      1,000 ToneTokens = 25% off for all store products

    • 50% off your next order

      2,000 ToneTokens = 50% off for all store products

    • 1 FREE product of your choice

      3,000 ToneTokens = 100% off the lowest priced item in cart

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